As the UK’s most popular breakdown provider, the AA serves almost 10m business customers, working with around three fifths of the UK’s top 20 fleets. We offer the right mix of industry leading services with first-class customer service, demonstrated by once again, being named as a Which? Recommended Provider for breakdown cover. Our organisation is strongly technology and data-led, while our service for corporate customers goes beyond just keeping drivers on the road. We also help minimise wider stress and disruption to fleets and ensure the smoother running of operations through our award-winning services, including Key Assist, Battery Assist, Fuel Assist and EV Support. We put our customers first, through core values of care, courtesy, collaboration, dynamism, and expertise. Whether that is to ensure their safety, streamline administrative processes, keep them abreast of legislation or reduce downtime, our customers are at the heart of everything we do.
Euro NCAP is honoured to be judging in this year's What Van Safety Award. Established in 1997 and backed by European governments, motoring, consumer and insurance organisations, Euro NCAP is committed to providing reliable, comprehensive, and independent consumer information on the safety of new cars, vans and, soon coming in 2024, trucks. This information is based on the assessments derived from stringent and independent crash tests and advanced testing carried out in laboratories across the UK and Europe. Euro NCAP’s rating system helps consumers and businesses compare vehicles more easily and choose the safest options for their needs. Euro NCAP’s ratings for Commercial Vans were first introduced in 2020 to encourage wider fitment of ADAS technologies. Euro NCAP was determined to ensure that the same technology that is standard on passenger cars should be an option on vans, and in turn to encourage business owners and fleet operators to purchase the safest protection available for themselves and their drivers. While a safety rating can never fully capture the complexity of the real world, the vehicle improvements and the technology brought in over the years thanks to Euro NCAP have been shown to deliver a real benefit to consumers in Europe and to society. Euro NCAP has rapidly become a catalyst for encouraging manufacturers to implement significant safety improvements to new vehicle design.